Archive for September, 2009

Where in the World is Lorraine Fernandes?

Depending on the time of year, you might find me in California, Montana, Washington DC, Chicago or at an international site. I have healthcare records scattered through the US, but fortunately I’ve been healthy while abroad. But the reality is, just like the game Where in the World is Carmen Sandiego, hunting down my records requires a string of clues.

Data Governance: Why Should I Care?

Do you think data governance is the best thing since sliced bread, or do your eyes glaze over every time you hear the term? Are you still grappling with the “so what”?

Does Your Doc Have Access?

I have a passion for interoperability because I know that not all patients are tracking their doctors down and waiting for them to call around and locate faxed results. I don’t think they should have to.

Scalability for Master Data Management

Our on-demand culture has spawned a generation of consumers who won’t hesitate to switch to another provider if their needs are not met in a timely manner. Can your MDM solution scale to meet the demand?

Becoming Beneficiary-Centric Rather than System-Centric

As technology advances – and as citizens seek better customer service – the old system-centric mindset is evolving to focus more on the beneficiary and all their data, regardless of which system holds the information.

Part 2: Why Master Multiple Domains?

It is essential that organizations manage the integrity of their master data. In fact, most organizations are best served by mastering who, what, when and where data types discussed above, but they also must manage the interdependencies between these domains.

Leading Bankcard Issuer Receives High Return from Initiate

A top-ten bankcard issuer recognized that a master data management (MDM) solution could reduce the risk of fraud, boost customer service, shrink marketing costs and evaluate co-branding opportunities.

London Borough of Brent Puts Customers First

Tasked with gathering data from more than nine disparate sources, The London Borough of Brent uses Initiate master data management (MDM) software to improve customer service and streamline operations.

Part 1: The Basics of Multidomain MDM

The business case for most MDM implementations is driven by the business imperatives of corporate leaders whose operational processes are substantially compromised by poor-quality data. Through their MDM successes, these leaders have learned that mastering multiple data domains can help them meet more of their business needs.

MITA and Data Interoperability – A Registry Hub Solution

The Medicaid Information Technology Architecture (MITA) framework provides a roadmap for states to transform their MMIS environments. As an atlas – rather than a step-by-step set of directions – MITA is suggestive, not prescriptive. A registry hub can meet the challenge.