Archive for July, 2011

Root Causes: The Challenges of MDM in Banking

In my last post, I discussed how consumer banks can drive significant benefits by operationalizing the customer and product knowledge spread around various systems within a typical bank. Targeted benefits included: Increasing customer growth rates by 1% Reducing customer attrition by 0.25% Increasing both average deposit balances and assets under management by 5% Reducing fee [...]

Remember the Soft Benefits of MDM

In addition to quantifiable benefits, it’s important to remember the “softer” benefits of MDM. Lise explains how leveraging MDM can help with compliance and support for existing projects.

Dear “Name:” Dating and MDM

At what point should companies go beyond the numbers game and actually target their offerings to customers based on their lifestyle needs? Stephan discusses the power of doing exactly that – and how dating is just an unsophisticated use of CRM.

We Are Our Own Columbos

Jarrett looks at the 70s TV detective Lt Columbo for insight into how software can solve crime by asking questions. He also explains how Non-Obvious Relationship Awareness (NORA) can sift through the streams of data to find potential threats.

Do the Math: MDM Benefits

How can you quantify the benefits of MDM, while ensuring the metrics are meaningful to your stakeholders? Lise discusses mapping metrics to benefits, calculating those benefits, and working with external parties to ensure you’re measuring the right things.

Frank Brooks: The Data Management Journey

IBM Champion Frank Brooks details his 30 year data management career and shares how the field has changed, from executive information management systems to data marts and warehouses to contemporary MDM. He also shares the keys to building a successful data management team.

The End of the Social Security Number?

Jarrett examines how our use of the Social Security number as an identifier has evolved – and how other countries and agencies are trying new systems. How have security and privacy concerns changed? Can a unique identifier work – and is the SSN the right identifier for that purpose?

Five Rules of Successful Identity and Social Network Analysis

What makes identity and social network analysis successful? Jeff shares his top five rules for success, including Rule #1: Assume no clue is too small.

To SID or Not to SID?

Is a shared information model the right choice? Stephan Zoder examines their use in the telco industry, why and how they have evolved, and how to start incorporating one into your organization.

Connected Medicine: Your Questions Answered

Michelle recaps last week’s Transforming Healthcare with Truly Connected Medicine webinar, in which UPMC’s Dr. Rasu Shrestha discussed how UPMC is integrating health plan and health system data to deliver analytics at the point of care. She also addresses some of the audience’s questions.