Tag Archive for ‘Telco’

Dear “Name:” Dating and MDM

At what point should companies go beyond the numbers game and actually target their offerings to customers based on their lifestyle needs? Stephan discusses the power of doing exactly that – and how dating is just an unsophisticated use of CRM.

To SID or Not to SID?

Is a shared information model the right choice? Stephan Zoder examines their use in the telco industry, why and how they have evolved, and how to start incorporating one into your organization.

The Reach of MDM in Telecommunications

How has MDM affected the telecommunications industry? Stephan Zoder offers several use cases and discusses how MDM can “fit” into a company’s legacy landscape as a concept, application and set of processes.